Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Takes up to 6 weeks to create.
Gift wrapping and packaging
Gift wrapping is available at an additional nominal fee. Please convo us.
Care instructions
Most of our items are machine washable on gentle cycle and machine dryable on delicate.
International Shipping Services
WE DO NOT SHIP USING INTERNATIONAL SHIPPING/COURIER SERVICES. Such as FLYBOX, Shop and Ship, Aramex etc. We use only direct shipping via postal services of each country.
Damaged Items
We require photos for all items that arrive damaged for insurance purposes.